Gatorbak warranties our product against manufacturing defect for 3 years. This includes protection against saltwater damage, UV deterioration, and microbial growth. Gatorbak bunks are warrantied against scratches in gelcoat meeting industry standards for hardness of 50-55b (Barcol hardness). Our protection excludes any damage to the product during improper installation, improper use such as but not limited to dry loading, power loading on non-Gatorbak XP series bunks, loading a damaged boat hull or due to extenuating circumstances where an insurance claim would need to be filed (storm damage, fire damage, and all other acts of God). This protection also excludes the uses of our product outside of normal, typical use. A normal, typical use is defined by using our product on boat docks, boat trailers, and boat lifts. Please contact us if you would like to use our product for anything other than those normal, typical uses. In order for the warranty to be valid a warranty registration card must be completed by the end user of Gatorbak products.
In the unlikely event that you need to report a warranty issue, please use our contact form and enter in your contact information and the problem. One of our representatives will get back to you as soon as possible to process any returns, refunds, or replacements as necessary. You are also welcome to call our direct line and speak with a representative at any time. All returns must be authorized in advance and must have a Return Authorization Number.
Register your product using the form below:
Fill out my online form.